1 reviews | Active since Jul 2017

06 Feb 2021, 15:27

Cellc and no service what so ever

Absolutely shocking lack of skill or training with customer care consultants, to even technical team leaders ( yes you Justin ) And this whole migration with data , 8 days and no feed back ( case no ***) I have raised the issue of no service as per contract , i will reverse the debit order come month end for every day unit is not working I WILL NOT BE PAYING .I have even asked customer care to get hold of the billing dept for me ...............and that cant even be done ,but never fear all my lines will be cancelled with cellc

0
Replies (2)
Cell C
Cell C's reply06 Feb 2021, 15:56
Official
Good day Tyrone

Thank you for contacting us. 

We will follow up on this matter and revert to you. Apologies for any inconvenience. 

^NT
's update06 Feb 2021, 17:47
Reviewer Update
Apologies do not fix this matter ,and this reply seems like a standard reply ,GET OFF YOUR ASS AND DO SOMETHING ABOUT IT ASAP - as its been 8 days already , i expect a positive update Monday morning ....................