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Siphesihle M

1 reviews | Active since Aug 2021

02 Sept 2021, 10:49

CellC and it's reps is a ****

On the 25 August 2021 I wrote a review including the email I had send to their customers service, explaining everything I have been through. Same day I receive a call from a representative for their social media because of what I stated on the review. Danialla her name, she said. Made promises to callback on Friday 27 August 2021. Said she will listen to the call and assured will call me to have the matter resolved. It's the 2nd September 2021 today and guess what am still waiting on the following up. I went back on the same review I wrote on the 25 August 2021 to write under comments on the same issue and till this day am yet to hear anything from CellC resolving my issue. Because their camps at blacklisting people this is what I know is coming next and a redeculas bill over charging me while am still querying the issue, because they what their money no matter what carrying less about the client.

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Siphesihle M's update02 Sept 2021, 14:10
Reviewer Update
You have been saying that now approaching 3 months for matter that could have been resolved long ago I have been asking your guys everytime I called or they called me to pull and listen to a simple call that could have been long ago done but NOoo you guys want to drag things unnecessarily. Maybe getting a ligal team invloved at this moment will be the way to go. YOU BETTER HAVE THIS FIX IN THE NEXT 7 DAYS!!