AS
Angelique S

1 reviews | Active since Jun 2016

17 Jun 2016, 11:27

CellC and deals that they dont go through with

<p>I got a call on the 9 June 2016 from a gentleman from CellC call centre in cape town offering me a better deal then mtn, so i decided to take it plus i was getting a new phone. I got told that they will be deliverying on the 16 June 2016, its a public holiday so i waited till today 17 June 2016. I gave cell c 084145 a call and the gentleman told me that it was cancelled on the 14 June 2016, but yet i never cancelled anything. I am not impressed with them and the service so they can keep the deal and ill stay a loyal customer to MTN. </p>

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Replies (1)
Cell C
Cell C's reply17 Jun 2016, 11:44
Official

We apologise for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want for our customers.

One of our team member will contact you and assist.

Regards

Cell C | PN