Cellc airtime subscription cancellation

I had taken a cellc airtime subscription with cellc until one day the sim card stopped working and said i should register again. I then went to jet to tell them and decided to cancell the subsription. We called the relevent people dealing with the contract and they told me a consultant will get back to me within 24 hours. I waited for the call and nothing. For the past four months i am still paying for airtime that i am not getting.<br> <br> I contacted them more than three times since April and even today they still deducting subscription fee on my account, while i sit here waiting for them to call me back. 24hour response is now six months. <br> <br> Please help me to get to the bottom of this because now i cant keep on paying for airtime while i am not using it. I have tried so many times to get then cancell my subscription with no luck.<br> <br> I would really appreciate your assistance if this matter can be resolved.<br> <br> Kind Regards<br> Prudence