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Michael M
1 reviews | Active since Nov 2018
23 Nov 2018, 09:42
Cellc agents.
So I happen to buy R50 airtime last night so I will make calls this morning then I wake up to find my airtime gone and then I call Cellc customer care yooooo I was transferred from one to another then spoke to the manager he said he can't help after speaking with Winnie this was postpaid i then called after 4 calls got a very nice guy who was very polite ND calm ND happy to assist.
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Cell C's replyOfficial
23 Nov 2018, 10:51Good morning Michael
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers. We will address this matter with our call centre management team to have this kind of behaviour rectified.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers. We will address this matter with our call centre management team to have this kind of behaviour rectified.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply23 Nov 2018, 10:51
Official
Good morning Michael
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers. We will address this matter with our call centre management team to have this kind of behaviour rectified.
Do expect communication.
Regards
Cell C | PN
We apologize for the manner in which this matter was handled and for the inconvenience caused. This is not the norm or standard of service we want we want for our customers. We will address this matter with our call centre management team to have this kind of behaviour rectified.
Do expect communication.
Regards
Cell C | PN
Best regards,