AS
Anton S
1 reviews | Active since Jul 2011
11 Jul 2025, 10:44
CellC account not closed when asked
I canceled my CellC fiber in June 2024 with immediate effect. I emigrated in June 2024 and did not use my fibre after 15 June 2024. I got an email from Cell C after this stating R0.00 clawback, and that my account was closed. I received no account emails from Cell C after this June 2024.
On 8 July 2025 I received an email from a company called Nimble Group that said they bought my account from Cell C and want me to pay them money. This Nimble company has been harassing me daily ever since.
What is going on? I don't owe Cell C, I closed my account, at no point did Cell C inform me of any debt.
Helpful (0)
Replies (4)0
Replies (4)
Cell C's replyOfficial
11 Jul 2025, 11:08Dear Anton Sky
Thank you for bringing this to our attention. We sincerely apologize for the distress and inconvenience caused by the ongoing communications from Nimble Group. We understand that you cancelled your Cell C fiber account in June 2024 with immediate effect, and that you received confirmation of a zero balance and account closure at that time. We regret the confusion caused by Nimble Group contacting you about an alleged outstanding debt.
Please be assured that we take this matter very seriously. To assist you further and investigate why your account was handed over despite being closed with no balance, kindly private message us your ID and contact number. This will help us resolve your case as quickly as possible and ensure that the unnecessary communications from Nimble Group cease.
We apologize again for the frustration this has caused and appreciate your patience.
Regards
Cell C | NT
Thank you for bringing this to our attention. We sincerely apologize for the distress and inconvenience caused by the ongoing communications from Nimble Group. We understand that you cancelled your Cell C fiber account in June 2024 with immediate effect, and that you received confirmation of a zero balance and account closure at that time. We regret the confusion caused by Nimble Group contacting you about an alleged outstanding debt.
Please be assured that we take this matter very seriously. To assist you further and investigate why your account was handed over despite being closed with no balance, kindly private message us your ID and contact number. This will help us resolve your case as quickly as possible and ensure that the unnecessary communications from Nimble Group cease.
We apologize again for the frustration this has caused and appreciate your patience.
Regards
Cell C | NT
Best regards,
Cell C's reply11 Jul 2025, 11:08
Official
Dear Anton Sky
Thank you for bringing this to our attention. We sincerely apologize for the distress and inconvenience caused by the ongoing communications from Nimble Group. We understand that you cancelled your Cell C fiber account in June 2024 with immediate effect, and that you received confirmation of a zero balance and account closure at that time. We regret the confusion caused by Nimble Group contacting you about an alleged outstanding debt.
Please be assured that we take this matter very seriously. To assist you further and investigate why your account was handed over despite being closed with no balance, kindly private message us your ID and contact number. This will help us resolve your case as quickly as possible and ensure that the unnecessary communications from Nimble Group cease.
We apologize again for the frustration this has caused and appreciate your patience.
Regards
Cell C | NT
Thank you for bringing this to our attention. We sincerely apologize for the distress and inconvenience caused by the ongoing communications from Nimble Group. We understand that you cancelled your Cell C fiber account in June 2024 with immediate effect, and that you received confirmation of a zero balance and account closure at that time. We regret the confusion caused by Nimble Group contacting you about an alleged outstanding debt.
Please be assured that we take this matter very seriously. To assist you further and investigate why your account was handed over despite being closed with no balance, kindly private message us your ID and contact number. This will help us resolve your case as quickly as possible and ensure that the unnecessary communications from Nimble Group cease.
We apologize again for the frustration this has caused and appreciate your patience.
Regards
Cell C | NT
Best regards,
AS
Anton S's updateReviewer Update
11 Jul 2025, 11:13***
I am also investigating breaches in the NCA, consumer protecting act and Icasa as you regulator. If you believe that I owe you money, you should have notified me before you took any action like a default listing, and especially selling my information to an ************ third party like Nimble Group.
I am also investigating breaches in the NCA, consumer protecting act and Icasa as you regulator. If you believe that I owe you money, you should have notified me before you took any action like a default listing, and especially selling my information to an ************ third party like Nimble Group.
AS
Anton S's update11 Jul 2025, 11:13
Reviewer Update
***
I am also investigating breaches in the NCA, consumer protecting act and Icasa as you regulator. If you believe that I owe you money, you should have notified me before you took any action like a default listing, and especially selling my information to an ************ third party like Nimble Group.
I am also investigating breaches in the NCA, consumer protecting act and Icasa as you regulator. If you believe that I owe you money, you should have notified me before you took any action like a default listing, and especially selling my information to an ************ third party like Nimble Group.
AS
Anton S's updateReviewer Update
11 Jul 2025, 11:16My contact number is
+***1
+***1
AS
Anton S's update11 Jul 2025, 11:16
Reviewer Update
My contact number is
+***1
+***1
Cell C's replyOfficial
11 Jul 2025, 11:40Thank you. We will be in touch to assist,
Cell C | NT
Cell C | NT
Best regards,
Cell C's reply11 Jul 2025, 11:40
Official
Thank you. We will be in touch to assist,
Cell C | NT
Cell C | NT
Best regards,