CW
Chervonne W

1 reviews | Active since Mar 2019

22 Nov 2021, 11:41

CELLC ACCOUNT

I've been battling with CellC as a WHOLE and for the past two YEARS! it's been a struggling getting actual feedback besides a damn ticket number and then never hearing from them again! Cellc has caused so much damage to my credit records and till this hour it HAS not been cleared up... I will NEVER, NEVER,NEVER EVER!!! do business with CellC again! ALL I NEED IS FOR CELLC TO CLEAR MY CREDIT OR ITC PROFILE SO THAT MY CREDIT RECORDS CAN NOT LOOK SO ****! BECAUSE OF THEM

0
Replies (7)
Cell C
Cell C's reply22 Nov 2021, 12:36
Official
Hi  Chervonne  

Thank you for contacting Cell C. 

Our team will make contact with the provide assistance regarding your credit status. 

Regards
^MP 
CW
Chervonne W's update22 Nov 2021, 13:56
Reviewer Update
That is BULL!!! only because I came to Hellopeter now you people are quick to reply, really typical of you! it's been whole HOUR since you claimed someone will contact me, and I'm still waiting. Your service and customer interaction is damn PATHETIC!
CW
Chervonne W's update22 Nov 2021, 14:15
Reviewer Update
Make your replies PUBLIC so that the people can see how **** your customer service is!
Cell C
Cell C's reply22 Nov 2021, 15:15
Official
Our initial response was public. 

^MP 
CW
Chervonne W's update23 Nov 2021, 08:42
Reviewer Update
so then continue! don't hide your ****ty customer service from the world!
You said yesterday that "Someone will call" its now yet another day of *********** service, there is no contact person or contact number in your responses! But then again that's CellC
Cell C
Cell C's reply24 Nov 2021, 08:01
Official
Hi Chervonne 

Yes, our team will make contact with you to assist. 

^MP 
CW
Chervonne W's update25 Nov 2021, 08:52
Reviewer Update
48HOURS LATER. AND CELLC IS YET TO CALL :) TYPICAL....