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Naledi M

1 reviews | Active since Jan 2022

11 Jan 2022, 13:13

Cellc

Cellc collections very much useless I started paying my account with them last year as they never debited me on the dates I've given them. I paid the arrears last October and been paying doing eft since now my contract number been suspended and getting calls that I'm in arrears yet been sending proof of payments on the ***. I have more than 5 case numbers with them,I'm really not happy cause now this whole thing been showing on my score and it's not looking good cause they not updating.bad bad bad service providers

0
Replies (6)
Cell C
Cell C's reply11 Jan 2022, 13:46
Official
Good day Naledi 

Thank you for bringing this matter into our attention. We sincerely apologies for any inconvenience. 

Please forward your proof of payment to ***. 

^NT
Cell C
Cell C's reply11 Jan 2022, 13:47
Official
Hi Naledi 

Thank you for contacting us. 

We sincerely apologies for the unpleasant experience. Please forward your proof of payment to ***.  
NM
Naledi M's update11 Jan 2022, 14:10
Reviewer Update
Proof of payments sent .an update would be appreciated 
Cell C
Cell C's reply11 Jan 2022, 14:22
Official
Noted.

We will check our emails.  Our turnaround time is 24 working hours.

^SM
NM
Naledi M's update11 Jan 2022, 20:41
Reviewer Update
Will be waiting for an update and open line.
NM
Naledi M's update13 Jan 2022, 05:52
Reviewer Update
Hi I've been waiting on you guys to come back to me "24 working hours" what's happening ???