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tavia N

1 reviews | Active since Aug 2015

15 Aug 2015, 18:53

CELLC A WAIST

If I had not had enough with the sim swap, cellc knew the blue sim cards were faulty but still charged me for the sim swaps I did. Another problem they debited my account incorrectly and no feedback from cellc for 15 days, I was just given then same funcken answer we will email the department that are busy with ur case. When to a cellc store and updated my account but that never happened waisted my petrol money to drive to a cellc store. Hell no, peeps think twice going to cellc I have experience alot with them. Just wish my lines can end.

0
Replies (1)
Cell C
Cell C's reply17 Aug 2015, 08:44
Official
Hello missamor,

We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.

Do expect communication soon.

Regards
Cell C | PN

Best regards,