CellC A Compete Nightmare

What a nightmare dealing with CellC.!! Today I went into the CellC store in Musgrave Centre Durban for a simple sim-swop.

When I got to the store, the consultants all seemed very fatigue, especially Vernusha,who was more interested in her hair!! Not only was I there for almost an hour, the consultant assisting me ( Karees) did not know what she was doing and could not even get her computer on!

They did not even bother looking at my Proof Of Address and still had a cheek to charge me a fee for the sim-swop, only to get home, waited the 6 hours like I was told , before putting my phone on and it not been done and activated. Not only was the sim-swop not done according to the call centre , but they did not scan the sim card therefore the call centre was unable to assist me when I called. This is absolutly appauling service! Now I have to go back into the store for them to sort this out! I don't have the time nor the patients for your *********** staff!! And I hope I'm not going to be charged again for someone not doing there work properly.

I'm thinking its about time I port my number to Telkom mobile or MTN, with the service you guys have!!