Cellc

I bought data using my banking app, the money was debited from my account but the data was never loaded. I calledy bank and they informed me that they made the funds available and it's the service provider that has to load the data. I called cellc twice and they kept on referring me to my bank cause they don't know how to solve this. I spoke to a lady by the name of Rutendo Ratuatumela who did not even bother looking into the matter...1st it was a hassle canceling my contract now this...I would never recommended cellc to anyone I know