CellC

I have been a Cell C customer for 5 years and have 5 contracts with Cell C. Being a loyal customer without a failure to ever pay not even once, last month I called in to change my banking details for my monthly debit and I was advised by an agent that it would not be effective from that month due to it being the 12th and that my debit will be done from the old account for that month and moving forward to be done on my new account. I had then had to ensure the old account had funds by doing immediate payments to it and also keeping it active for the debit,which unfortunately did not happen as discussed with the agent! I was debited from my new account having to put all other debit orders being bounced back due to such inconvenience! What makes me even more ****ed is that I had to take all the chargers for these debits and also the chargers for keeping my old account active and even further to that I had called and logged to 2 tickets with them regarding this and had no feedback at all!!! I called many times afterwards but cannot reach the call centre! Please see below reference numbers received. *** *** CAN I GET A SUPERIOR FROM CELL C TO CALL ME TO ASSIST ME PLEASE!