cellc

Item: Cell C
Rating: 1
Author: tuanette B

good day i have this problem with cellc for a long time now everymonth they debit my account for my phone after they received the money they sent me a sms that my account is in arrears i phoned many people even the managers then they swith my phone off and tell me my account is updated but the after that they deactivate my phone again ek fight with them everymonth with this account now since yesterday till today they debit my account 4 times this is anexceptable nobody is will to help me they keep on telling me i must sent my bank statement for proof of payments i do that and i just dont get any feedback from them i am fed up with this people now since middle of march i cant use my service because they switch it off and they did received there money i just dont know what the problem is can you please help me in this matter please

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tuanette B's updateReviewer Update

31 Mar 2020, 19:04

good day i did sent it al lot of time every time when i received sma that the account is in arrears i phone in sent the proof of payment i even sent my bank statement of al my payment to cellc and nobody return my emails or nothing the debit orders went of every single month without any problems even this month march my debit orders went of how many time must i sent it to you and i dont get feedback no body cares so i suject you go to you accounts department and your call logs and the see for your self how many time did i tried to sort out the account and nobody was help full so i cant understand how this account is in arrears if my debit order went of everymonth so please sort out this account thank you

tuanette B's update31 Mar 2020, 19:04

Reviewer Update