MS
Melissa S
1 reviews | Active since Feb 2011
06 Dec 2018, 15:28
Cell-Wait-and-C
Hi,
I have been relentlessly trying to get an update on my order for fibre installation, after I app**** and paid for it more than 3 weeks ago.
When contacting Cell C for the FOURTH time, the gentleman at the support desk said it could take up to an additional 6 weeks for installation. This would mean the installation date might only take place in the holiday season.
I find this unacceptable and would rather cancel my order and have the monies paid back to my account ASAP.
Helpful (0)
Replies (3)0
Replies (3)
Cell C's replyOfficial
06 Dec 2018, 15:34Good afternoon Melissa
We have requested one of our team members to follow up on this matter C fibre and provide a solution.
Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to follow up on this matter C fibre and provide a solution.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's reply06 Dec 2018, 15:34
Official
Good afternoon Melissa
We have requested one of our team members to follow up on this matter C fibre and provide a solution.
Do expect communication.
Regards
Cell C | PN
We have requested one of our team members to follow up on this matter C fibre and provide a solution.
Do expect communication.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
07 Dec 2018, 10:59As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
Cell C's reply07 Dec 2018, 10:59
Official
As per feedback, you have been contacted and assisted with this matter.
Regards
Cell C | PN
Regards
Cell C | PN
Best regards,
MS
Melissa S's updateReviewer Update
03 Jan 2019, 18:48This issue has still not been resolved. We placed the order mid-November and started the New Year without internet or any further feedback from Cell C. Please advise.
MS
Melissa S's update03 Jan 2019, 18:48
Reviewer Update
This issue has still not been resolved. We placed the order mid-November and started the New Year without internet or any further feedback from Cell C. Please advise.