Cell Upgrade ***

I have called cell c numerous times and sent them messages on their twitter platform to no avail. I upgraded my contract on the 15th of March and was told about the 3-7 business day rule. I then followed up on the 20th as i had not received any communication regarding my upgrade, i was then told that there was a delay due to the fact that the galaxy watch 5 was sold out, when i asked why i was not told of this on the 15th, I was told "sorry for that" please call back on friday. Today is friday, I am then told that the s22 galaxy is now out of stock. My ref is ***. I'm currently in dire need of a phone as my current phone is damaged. This is the first time i've received such bad service from Cell C since 2017.