CELL THE **********

I had 3 contracts with Cell C, on the beginning of August I received a call from a Zulu speaking guy stating that one of my simcards was due for upgrade and they have a double deal Huawei nova y9a for R480, I was interested in the offer. He then said since I was paying R250 for 1.5gb and 120 minutes, he offered 30gb for the same amount I agreed. He said I will receive these phones with a simcards that is going to be used for simswap. If the simswap is not complete within 24 hours of delivery I should call customer care.

Phones were delivered with 2 simcards, I thought they were both prepaid and one of them is going to be used for simswap. 2days after delivery the same guy called, he said courier guys forgot to leave the simcards we talked about, I told him that there were two simcards delivered so I thought on of them is the one he was talking about, he said no it that one will delivered soon and now he said it has a different number that begins with 074 so which means we will no longe do simswap, I was fine with that because my 061 number its contract is ending on October.

Comes the bill it was close to double the amount I know. When I called Cell C I found out that instead of having 4 cell C contracts I have 6,the 2 simcards I didn't even open are also under my contract one it is loaded by 2 gig of data and other 30gb of data.

I donot even have phones to insert these simcards on let alone not affording them. I emailed their customer care requesting the call recording for that day and explaining the matter. Today a consultant called, she just added salt on my bleeding would by trying to insult my intelligence, covering for that ********* consultant who engaged me to data contracts I know nothing about. I've been with Cell C for almost 10 years now. I never expected this from them. When they call you they always say their calls are recorded and that if you need a copy of it they can email to you. But now I am told that I cannot get it, they can only send it to the nearest branch..