Cell Taking customers for a ride

This below is an example of poor customer service from Cell C.<br> <br> See below their response to my query. Really unsatisfactory.They even said Moses has been in contact with me.<br> <br> I have never spoken to a Moses from Cell C, Yet they are busy taking my money.<br> <br> What a bunch of Lazy people.<br> <br> Cell C : Complaint<br> SUPPLIER : Cell C<br> INDUSTRY :Telecommunications<br> BRANCH / AREA: Johannesburg<br> COUNTRY : South Africa<br> TIME / DATE 08:05 Wed 25 <br> PROBLEM: Billing/ Account<br> INCIDENT: Wed 25 Nov<br> HEADLINE :Cell C and their *********** employees<br> ...<br> SUPPLIER'S RESPONSE Cell C<br> Time and Date 08:30 | Wed 25 Nov 15<br> <br> Hello Phindilen143,<br> Thank you for posting to us.<br> We will ensure that this matter is sorted. Do expect communication from one of our team members soon.<br> We apologize for the inconvenience caused.<br> Regards<br> Cell C | PN<br> ...<br> CUSTOMER'S FEEDBACK Phindilen143<br> Time and Date 11:41 | Tue 1 Dec 15<br> <br> Utterly Disgusted: <br> Still have not received feedback. query unresolved and cell c is busy taking my money every month.