Cell "SEE" for YOURSELF

<p>I've been a loyal paying custome to Cell C FOR YEARS,</p> <p>my account has never been areas</p> <p>2 months back (August) a ********** line was opened under my profile (how does this happen? is there no Address verification, ID verification, signatures verification, etc, what security measures are in place here? i weas not even contacted once to confirm this new line?</p> <p> </p> <p>I picked this up on my September Statement, The inconvenience and unprofessional nature of the so called new cellphone network giant started here...</p> <p> </p> <p>1. Agents are not alligned as to which email addresses info must be sent too</p> <p>2. info between the Contact Centre and ***** department is not insync, i.e call centre agent told me i could send through my affidavit as a picture as long as it is clear, the ***** department refused to accept the affidavit because it was a Jpeg image (im suing an S6, picture was as clear as daylight), TO TOP THIS OFF NO ONE CONTACTED ME TO RESUBMITT DOCUMENTS when declined by the ***** department.</p> <p>3.Im being charged for the second month (October) of this contract due to incompetencies, between the operational department, contact centre and ***** department</p> <p>4.Nothing has been resolved too date and im having to play middle man with the contact centre and the ***** department.</p> <p> </p> <p>Im appauled by the way this operation is run, clearly the numbers/targets you are trying to achieve is making you loose sight of customer service, I spent +/- 8-10 years under vodacom and never experienced such incompetence....</p> <p> </p> <p>Rest assured when this contract is up, im going back to my preferred network provider,</p> <p>CellC offering cheaper rates can be linked to their poor level of service...</p> <p> </p> <p>I AM NOT HAPPY AS YOU HAVE TAKEN TIME FROM MY LIFE I WILL NEVER GET BACK..</p> <p> </p>