TL
Tsepo L

1 reviews | Active since Dec 2020

15 Dec 2020, 10:39

Cell Phone Device Claim

Hi i have a 24 year contract with Cell C for Y9 Prime Cell Phone i also took Hollard Cell phone insurance with them, ive been paying them, on the 31st of October 2020 my phone Screen broke, on the 03,11,2020, i reported my phone at gateway cell c were i bought it till today i haven't received my phone, they giving me different excuses the last one was that i need to rebook my phone after i have paid access. i real need help because this is not the first time.

0
Replies (2)
Cell C
Cell C's reply15 Dec 2020, 11:37
Official
Good day Mr. Likobela

 Thank you for contacting Cell C regarding your handset booked in for repairs.
 

Please accept our sincere apology for the service you have experienced from us. Our team will investigate and contact you for assistance.
 
 ^NZ
 

TL
Tsepo L's update15 Dec 2020, 11:40
Reviewer Update
i AM living to eastern cape next week i'll like to go with my phone its been 2 month and i am being deducted for cell phone i don't even use