lH
lerato H

1 reviews | Active since Oct 2018

23 Oct 2018, 10:51

Cell phone contract cancellation

Called Cell C now and one rude consultant told me to go to hello peter.

I wanted to serve a month notice on my cell c contract but apparently I am not passing all the security questions.

Why do we have to struggle to cancel our cell phone contracts.

0
Replies (6)
Cell C
Cell C's reply23 Oct 2018, 11:09
Official
Good morning Lerato

We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist 

Regards 

Cell C | PN 

lH
lerato H's update23 Oct 2018, 12:36
Reviewer Update
Thank you for your reply. I would gladly appreciate it if cell c would call me today because I was told I need serve my cancellation today for a month.
lH
lerato H's update23 Oct 2018, 12:36
Reviewer Update
Thank you for your reply. I would gladly appreciate it if cell c would call me today because I was told I need serve my cancellation today for a month.
lH
lerato H's update23 Oct 2018, 14:25
Reviewer Update
Thank you so much to Moses Mo***eng from Cell C head office for returning my call and assisting me. You are nothing but the best.
lH
lerato H's update23 Oct 2018, 14:25
Reviewer Update
Really appreciate your professional call and your help. Thank you
Cell C
Cell C's reply23 Oct 2018, 15:56
Official
Thumbs up to Moses for the awesome service! 

You're welcome and thank you for allowing us the opportunity to assist 

Have a lovely day further. 

Regards 
Cell C | PN