CELL PHONE CONTRACT

I have never been so disgusted with the service I received from cell c since last year. I am paying for contract that was supposed to end last year in December already we are in February 2020 I am still expected to pay for something that I was supposed to be done with in December already.

I called on time asking for my contract to be cancelled as it coming to an end I was told that has been done, next thing in December a debit order goes off from my account, I then called in again and again I was told that it has been done - unfortunately they did not cancel it. I then called and requested to speak to a manager Mr P. Molefe who told me that I used the benefits for Jan therefore I need to pay and he will cancel it I paid - I think R272. The manager, the call centre agents are all ***** my contract is still not cancelled now I get a message from cell c that I owe R500 for what?????????

I am so tired of this nonsense CELL C sort this nonsense. Stop telling about the upgrade just cancel this stupid contract