Cell number *****ulently Ported & SIM swapped from MTN to CellC

CELL number *****ulently Ported from MTN to CellC and SIM swapped On 21st & 22nd Dec 2023, I started experiencing lack of connectivity on my cell, getting notifications that "SIM card cannot be provisioned". I thought it was because I had changed my Cellphone 2 weeks prior. I went to MTN website to check FAQs...I followed guidelines and still no calls or SMSes were coming through On 23rd Saturday, I decided to go buy a new SIM card so I could do a SIM swap as suggested, thought my SIM was damaged. I bought a new MTN SIM card at PEP store which was RICAd successfully. The same Saturd 23rd I tried to perform a SIM SWAP and immediately got a message that there was a SIM SWAP already in progress ans that kinda shocked me as I was only performing it for the first time.... On the 24th Dec 2023 ( Sunday) I went to MTN Mall Of The South to have them check for me...the Lady who assisted me checked in all the ways and my MTN number was no longer operating on their network. She advised I got to CellC as I was on their network before I moved to MTN for them to check on their side. On same day Sat 24th Dec 2023, I went to CellC The Glen, a lady tried to assist however realised that while dialing my cell number, it was ringing somewhere yet I had the SIM card with me. She immediately called CellC 's Porting Department and explained to the lady on the line that number was Ported on 23rd Dec & requested the lady to port it back to MTN as she suspected it was *****ulently The person on the other side refused to assist and advised the lady at the CellC The Glen store that I should come back to the store on Wed 27th Dec which was unbelievable to say the least.....no sense of urgency....it's been days without being able to make calls etc

I want to know if CellC staff are Porting & perfoming SIM swaps on numbers that were on their network before back to their network fraduelently as it seems this is well orchestrated internally as this process requires verification done and someone is able to bypass that???? The number in question is *** ...I want answers...who Portedy number from MTN and conducted a SIM awap ? how was the verification done as I wasn't the one who did it??????