1 reviews | Active since Nov 2015
cell number ***
I am very disappointed with the service I have received from Cell C. I took a contract with Cell C in May/June 2015 at the end of the month I received a huge bill payable. I phoned in requesting Cell C to change my contract to Top up and advised them that the above cell number and contract I took, is for my daughter and provided them with my cell number to contact me I was advised that someone will call me in few days, no-one contacted me until I received another account with more amount outstanding, I phoned in again and requested them AGAIN for the contract to be changed to TopUP, I was again told the same thing that someone will call me.<br> <br> This month my account was debited an amount of R1104.00, it has been increasing every month and no one has called me to change the contract to topup. I must say that I am very disappointed with the service and I must say that I do have other contracts with other service providers and I have never experienced such service which is so disgusting. I have decided not to refer anyone to Cell c. <br>
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
Thank you for posting to us.
We apologize for the manner in which this matter was handled and for the inconvenience caused. One of our team members will contact you and assist. Do expect communication soon.
Regards
Cell C | PN
