CK
Cecile K
1 reviews | Active since Nov 2015
11 Nov 2015, 12:31
Cell no ported to Vodacom but still being billed
My contract was cancelled in Dec 2014 and my no ported to Vodacom. Still receiving bills from cell c and was just told that the number is still on cell c network!! Have been paying my vodacom account since Des but have a cell c account running concurrent with my vodacom account for the same number. How is this possible?
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Cell C's replyOfficial
12 Nov 2015, 07:19Hello Cecile Koekemoer,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply12 Nov 2015, 07:19
Official
Hello Cecile Koekemoer,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN