SD
Shakira D

1 reviews | Active since Jul 2019

24 Jul 2020, 13:22

Cell never send data to the credit bureaus.

So, I was Unemployed in March and April, although I missed March installment, but I was able to pay in April a 2 months instalment which according to cell c, was R54 short. At the end of May, I then paid the full installment plus a R54, bringing my account up to date but when you check my credit status with all credit bureaus, it shows that my account is in arrears. I must say this was the first time my I missed payment since I took the contract in 2018, now that I happened to have missed an instalment, they no longer update.

0
Replies (3)
Cell C
Cell C's reply24 Jul 2020, 14:36
Official
Good day Shakira  

Thank you for contacting Cell C. 

Our team will make contact with you to assist. 

^MP 
SD
Shakira D's update19 Aug 2020, 18:01
Reviewer Update
Matter still hasn't been resolved.
Cell C
Cell C's reply20 Aug 2020, 07:09
Official
Good Morning Shakira 

Apologies for the delay. We are doing a follow up on the matter and will feedback as soon as possible. 

^NS