1 reviews | Active since Jun 2011
CELL MUST COLLECT THIER DEVICE AND SIM CARD
<p>After an upgrade and receival of the device, now Cell C consultants are not willing to assist me. I have had too many disputes with Cell C in the previous months and to-date. Today I spend close to 45 minutes on the line being transferred from department to department, where I had to talk to the following so called consultants; Nonpu Bengu, Sinehlahla Dlamini, Kay Njilo, Mpumi Sibisi and closure was made with Mpho Sepilo #Ref CCD150608. What I wanted from Cell C, was to activate the sim card, but they all couldn't help me. Cell C has too many departments which add less value and I am surely this increases their overhead costs. I find it difficult to have a simple consultant who doesn't even know a preamble of a CPC act nor less details. NOW I WANT CELL C TO COME AND COLLECT THEIR DEVICE AND SIM CARD AND CANCEL THEIR CONTRACT. BECAUSE OF THEIR LESS VALUE SERVICE</p>
Hi Osborne
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
Hi Osborne
We have referred this matter to one of our team members for assistance. Do expect communication.
We apologize for the inconvenience caused.
Regards
Cell C | PN
