GvdN
Gideon van der Nest
1 reviews | Active since Oct 2017
01 Dec 2022, 16:27
Cell is useless
I was told my contract will be renewed from today with 5gig day, 5gig night for R105 a month only to be told told now I will only get 2gig day, 2gig night and the phone dropped in my ear. Cell C again is useless and the service sucks. Will try to cancel my contract and to go to another service provider. Breach of contract agreement on a recording also.
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Replies (2)GvdN
Gideon van der Nest's updateReviewer Update
01 Dec 2022, 22:13I have phoned your upgrade department on the 17th of August 2022 where I was told by one of your consultant's I can get a 10 gig contract, 5gig day,5gig night for R105 a month starting the 1st of December 2022. Go and listen to the recording, you record every call. Paperwork that was mailed to me was also wrong and after I altered it to 10 gig nothing was said to me, paperwork was excepted and processed. I work in the entertainment industry and believe me should someone ask me a refrence for Cell C I will warn them against upgrading with Cell C. What you say over the phone and what is on paper is ****! Regards Gideon van der Nest.
GvdN
Gideon van der Nest's update01 Dec 2022, 22:13
Reviewer Update
I have phoned your upgrade department on the 17th of August 2022 where I was told by one of your consultant's I can get a 10 gig contract, 5gig day,5gig night for R105 a month starting the 1st of December 2022. Go and listen to the recording, you record every call. Paperwork that was mailed to me was also wrong and after I altered it to 10 gig nothing was said to me, paperwork was excepted and processed. I work in the entertainment industry and believe me should someone ask me a refrence for Cell C I will warn them against upgrading with Cell C. What you say over the phone and what is on paper is ****! Regards Gideon van der Nest.
Cell C's replyOfficial
02 Dec 2022, 08:09Hi Gideon,
The matter has been escalated to our team, please expect a call from us to assist you further.
^MN
The matter has been escalated to our team, please expect a call from us to assist you further.
^MN
Cell C's reply02 Dec 2022, 08:09
Official
Hi Gideon,
The matter has been escalated to our team, please expect a call from us to assist you further.
^MN
The matter has been escalated to our team, please expect a call from us to assist you further.
^MN