YM
Yanga M

1 reviews | Active since Mar 2022

29 Mar 2022, 10:15

CELL IS IS GARBAGE, TOTAL TRASH

Cell C is really horrible. I had a contract with them that expired in August 2021, I forgot to tell them to stop giving me data after the expiry, got notified that I am owing. I paid what I owed and requested them to terminate the contract, a month later I'm told that I was again given data and I owe. I remain calm and refer them to the recording where I asked them to terminate the contract, they agree its their fault, I still pay them again to avoid unnecessary drama and told them to terminate the contract, the call was in October 2021, my contract was only terminated in December 2021, now I receive a call from their legal department and they say I still owe Cell C and they are about to hand me over to debt collectors. CELL C IS GARBAGE, THEY ARE SINKING FINANCIALLY AND NOW THEY LOOKING FOR ********** MEANS TO STAY AFLOAT, I WILL NOT PAY, AS MUCH AS THIS WILL DENT MY CREDIT RECORD, I WON'T BE VICTIMIZED LIKE THIS AND STILL PAY.

0
Replies (3)
Cell C
Cell C's reply29 Mar 2022, 11:07
Official
Hi Yanga

Thank you for reaching out to us.

We have received your review regarding the billing on your Cell C account.

We will investigate and contact you to assist with your query.

^NZ


Best regards,

YM
Yanga M's update29 Mar 2022, 14:06
Reviewer Update
I've heard this before, I know I won't be assisted. You guys keep making me run around while you all shift the blame. I don't get why I am the one who has to call your legal aid and tell them this story when its your own mistake that's led to us being here. I will screen grab and repost this on twitter and facebook 1 day from now, I know I will not have received any assistance by then
Cell C
Cell C's reply29 Mar 2022, 15:27
Official
We will be in touch. 

Our turn around time is within 24 working hours.

^NZ

Best regards,