Cell is ****ed up

Halo good day I'd nr *** Cellphone number ***

So last month cell c took double payment of my account, I received a sms and they said due to technical issues blah blah, until today nobody could me to say they have fixed the problem because are useless.

This morning same story, they took double and, I phoned the call center, they don't understand English, and I'm willing to confront them and say they **** understand English and they are very useless, cellc services it's up to ****,

Today I spoke to 7 people of the call center ask them for feedback, after I told them today my debit oders is going off and I dont want them to jump, they said if I'm Ib a hurry I must reverse it myself, that's bull**** the ****ties answer I've ever got

So please tel me we're are the person who I can say face to face they are useless and must go back to school because they don't understand English

Cel c got worse to worse

So 6 people today said u must reverse it so I did it,

Cell c must wake up, if they tell me now again double payment, they must rather send my cancelation form, after 15 years with Cel c