ZN
Zanele N
1 reviews | Active since May 2022
12 Jun 2024, 05:17
Cell is a ****
Cell c didn’t help me with my complaint, they only canceled the insurance. I want to know who gave them permission to add insurance on my contract but I am not getting any help on that. I am only going to pay for the device not the insurance I didn’t give consent to. This my hard earned money I cannot pay things I didn’t sign up for.
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Cell C's replyOfficial
12 Jun 2024, 07:15Dear Zanele Nsibande,
Thank you for contacting Cell C.
We apologize for your recent unsatisfactory experience, which did not meet our usual standards of customer service.
Customer satisfaction is a priority for us and we have taken your concerns seriously. Our team is dedicated to resolving this matter promptly.
Regards,
Cell C | MN
Thank you for contacting Cell C.
We apologize for your recent unsatisfactory experience, which did not meet our usual standards of customer service.
Customer satisfaction is a priority for us and we have taken your concerns seriously. Our team is dedicated to resolving this matter promptly.
Regards,
Cell C | MN
Best regards,
Cell C's reply12 Jun 2024, 07:15
Official
Dear Zanele Nsibande,
Thank you for contacting Cell C.
We apologize for your recent unsatisfactory experience, which did not meet our usual standards of customer service.
Customer satisfaction is a priority for us and we have taken your concerns seriously. Our team is dedicated to resolving this matter promptly.
Regards,
Cell C | MN
Thank you for contacting Cell C.
We apologize for your recent unsatisfactory experience, which did not meet our usual standards of customer service.
Customer satisfaction is a priority for us and we have taken your concerns seriously. Our team is dedicated to resolving this matter promptly.
Regards,
Cell C | MN
Best regards,