Cell ******* debit orders
Every month I keep blocking your debit orders and and you change the amounts and references. This has affected my score negatively as I failed my home loan application due to your debit orders and the bank says its the Cell via Nedbank debit orders.
I have called I don't know how many time and I keep being transferred left right and centre. And I have even written an email to you attaching my 3 months bank statement showing this problem and you did not bother to respond. You people are so pathetic really
Helpful (0)
Replies (11)0
Replies (11)'s updateReviewer Update
19 Jun 2018, 20:28Latest references you used:
CELL C SP* ********** 0762* ********** 14
CELL C SP* ********** 0763* ********** 14
CELL C SP* ********** 3329* ********** 31
CELL C SP ********** 92 ********** 03
's update19 Jun 2018, 20:28
Reviewer Update
Latest references you used:
CELL C SP* ********** 0762* ********** 14
CELL C SP* ********** 0763* ********** 14
CELL C SP* ********** 3329* ********** 31
CELL C SP ********** 92 ********** 03
Cell C's replyOfficial
20 Jun 2018, 07:12You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Jun 2018, 07:12
Official
You have come through to the correct platform for assistance and a resolution will be provided. Sincere apologies for the inconvenience caused.
One of our consultants will contact you and assist with this matter.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
20 Jun 2018, 09:23As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's reply20 Jun 2018, 09:23
Official
As per communication, Theodorah will revert with feedback.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
21 Jun 2018, 10:03Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
Cell C's reply21 Jun 2018, 10:03
Official
Theodorah has been in contact with you to assist and provide feedback regarding this matter.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
21 Jun 2018, 10:04Thank Theodorah for doing the investigation. I believe that you have found the route cause.
's update21 Jun 2018, 10:04
Reviewer Update
Thank Theodorah for doing the investigation. I believe that you have found the route cause.
Cell C's replyOfficial
21 Jun 2018, 11:20Thumbs up to Theodorah for the great service!
Have a lovely day further.
Regards
Cell C | PN
Best regards,
Cell C's reply21 Jun 2018, 11:20
Official
Thumbs up to Theodorah for the great service!
Have a lovely day further.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
06 Jul 2018, 20:24The issue is half resolved - no ******* debits yes but I was billed this month but my account was suppose to be credited with 2 x 199.
's update06 Jul 2018, 20:24
Reviewer Update
The issue is half resolved - no ******* debits yes but I was billed this month but my account was suppose to be credited with 2 x 199.
Cell C's replyOfficial
09 Jul 2018, 08:30Good morning Lizo
We will get someone to follow up on this matter and assist.
Regards
Cell C | PN
Best regards,
Cell C's reply09 Jul 2018, 08:30
Official
Good morning Lizo
We will get someone to follow up on this matter and assist.
Regards
Cell C | PN
Best regards,
Cell C's replyOfficial
10 Jul 2018, 09:22Theodorah contacted you and advised on a way forward.
Regards
Cell C | PN
Best regards,
Cell C's reply10 Jul 2018, 09:22
Official
Theodorah contacted you and advised on a way forward.
Regards
Cell C | PN
Best regards,
's updateReviewer Update
13 Jul 2018, 09:54Hi Theodora,
I have sent the affidavit that states that my account is used by me only.
subject should say *** Affidavit
Thanks
's update13 Jul 2018, 09:54
Reviewer Update
Hi Theodora,
I have sent the affidavit that states that my account is used by me only.
subject should say *** Affidavit
Thanks
Cell C's replyOfficial
13 Jul 2018, 10:16We have forwarded your feedback to Theodorah.
Regards
Cell C | PN
Best regards,
Cell C's reply13 Jul 2018, 10:16
Official
We have forwarded your feedback to Theodorah.
Regards
Cell C | PN
Best regards,