CT
Clyde T
1 reviews | Active since Nov 2014
01 Jun 2023, 11:04
Cell F for fail
Once again Cell C outshine themselves in poor customer service, not notifying customers of being out of contract, not making sufficient effort to contact customers when objections have been raised, not taking ownership whilst trying to get this sorted out and no manager available to intervene.
I WILL never ever do business with this company again and will be very surprised if they even respond to this complaint.
Helpful (0)
Replies (6)0
Replies (6)
Cell C's replyOfficial
01 Jun 2023, 12:09Good day Clyde Troup
Thank you for reaching out.
Kindly be advised reference : *** was closed due to being unreachable from 20-23 May 2023.
Can we reach you on *** ?
Regards
NH
Thank you for reaching out.
Kindly be advised reference : *** was closed due to being unreachable from 20-23 May 2023.
Can we reach you on *** ?
Regards
NH
Best regards,
Cell C's reply01 Jun 2023, 12:09
Official
Good day Clyde Troup
Thank you for reaching out.
Kindly be advised reference : *** was closed due to being unreachable from 20-23 May 2023.
Can we reach you on *** ?
Regards
NH
Thank you for reaching out.
Kindly be advised reference : *** was closed due to being unreachable from 20-23 May 2023.
Can we reach you on *** ?
Regards
NH
Best regards,
Cell C's replyOfficial
01 Jun 2023, 12:45Can we reach you on *** ?
You were contacted 20 May, 22 May then 23 May before the case was closed. The number went to voicemail.
^NH
You were contacted 20 May, 22 May then 23 May before the case was closed. The number went to voicemail.
^NH
Best regards,
Cell C's reply01 Jun 2023, 12:45
Official
Can we reach you on *** ?
You were contacted 20 May, 22 May then 23 May before the case was closed. The number went to voicemail.
^NH
You were contacted 20 May, 22 May then 23 May before the case was closed. The number went to voicemail.
^NH
Best regards,
CT
Clyde T's updateReviewer Update
01 Jun 2023, 14:02I have spoken to 2 consultants today, both promising to call me or a manger to call me and have had no call.
CT
Clyde T's update01 Jun 2023, 14:02
Reviewer Update
I have spoken to 2 consultants today, both promising to call me or a manger to call me and have had no call.
Cell C's replyOfficial
01 Jun 2023, 14:15Are you reachable on *** so we can get our team to assist ?
^NH
^NH
Best regards,
Cell C's reply01 Jun 2023, 14:15
Official
Are you reachable on *** so we can get our team to assist ?
^NH
^NH
Best regards,
CT
Clyde T's updateReviewer Update
01 Jun 2023, 14:34yes
CT
Clyde T's update01 Jun 2023, 14:34
Reviewer Update
yes
Cell C's replyOfficial
01 Jun 2023, 17:14Good day Clyde
Thank you for the feedback.
A Supervisor will be in contact with you as advised by Mosa.
^SM
Thank you for the feedback.
A Supervisor will be in contact with you as advised by Mosa.
^SM
Best regards,
Cell C's reply01 Jun 2023, 17:14
Official
Good day Clyde
Thank you for the feedback.
A Supervisor will be in contact with you as advised by Mosa.
^SM
Thank you for the feedback.
A Supervisor will be in contact with you as advised by Mosa.
^SM
Best regards,