RS
Robyn S

1 reviews | Active since Mar 2018

26 Mar 2018, 09:54

cell data disappears and weak network signal anywhere

I have always been apart of cell c - due to their affordable services and the fact that their data used to last so long i even got my family to change to cell c cut since last year - i am experiencing data that just disappears ; i will buy data and it will be done in less than an hour - this is not normal and everybody else i know using cell ce is complaining about this

their signal sucks and its so difficult to get proper signal anymore from cell c

i am truly going to be changing back to my previous network provider because just using cell c has not been affordable at all

0
Replies (2)
Cell C
Cell C's reply26 Mar 2018, 10:19
Official

Data depletes quicker if there are automatic updates, applications running in the background etc. We will get one of our data specialists to find out what causes your data to deplete fast and how you can prevent this from happening.

You will be contacted shortly.

Regards

Cell C | PN

Cell C
Cell C's reply29 Mar 2018, 14:19
Official

Thabisile could not get hold of you on your contact numbers. However, she sent an email advising you of this and requested for an alternative number where she can get hold you and assist.

Please respond to her email and she will gladly assist.

Regards

Cell C | PN