EY
Ed Y
1 reviews | Active since Dec 2009
30 Aug 2015, 18:06
CELL CUTS ME OFF 2 DAYS EARLY
So after my 2 year contract ended i cancelled my contract for 1 September 2015 , but Cell C decided to cut me off on the 29th ...... i have or should i should i say had 4000 free minutes and a few gigs of data left on my contract that cost me 1k per month . <br> <br> When i called the call center i was told , we are not sure why or what happened but we will email a supervisor and see what they say , We will come back to you ... that was over 8 hours ago no word from them at all.<br> <br> I cannot believe that after taking more than 24000 rand from me you have the audacity to cut me off 2 whole days early ~~~~<br> i will be seeking legal advise
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Replies (1)Cell C's replyOfficial
31 Aug 2015, 08:18Hello ewok77,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
Cell C's reply31 Aug 2015, 08:18
Official
Hello ewok77,
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
We are in receipt of your complaint and apologize for the inconvenience caused. One of our consultants in the escalations team will contact you and assist with this matter.
Do expect communication soon.
Regards
Cell C | PN
