WK
Werner K

1 reviews | Active since Aug 2019

04 Aug 2021, 10:14

Cell C...Unable to deliver

So i upgraded my Cell C Contract on May 21 2021, today is the 4th of August 2021, I upgraded to a phone the Samsun A72, after the contract approval, I was told that my handset would be delivered at the most 7 working days after the conclusion of my call with the Cell C representative. It is now 4 August...75 Days later...still no device, Cell C claims they do not get stock...bullsh***T. When I took the contract they had stock as promised delivery, so what now? My new contract commences 18 August which means I will be paying for a device I have not yet received, Pathetic Cell C,,, I will cancel this contract by the end of today and port my number to another service provider by the end of today.

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Replies (1)
Cell C
Cell C's reply04 Aug 2021, 11:32
Official
Hi Werner Koorsen  

Thank you for contacting Cell C. 

We apologize for the delay regarding the delivery of the package. 

Currently, we are awaiting stock for the device, however, our team will make contact with you to advise on the way forward. 

Regards
^MP

Best regards,