SG
Shandre G

1 reviews | Active since Jan 2021

20 Jan 2023, 14:37

Cell C's very bad network. It never gets fixed

What is wrong with Cell C's network once again. The entire day the network has been down where I stay.

This is the umpteenth time !!!!!! Please fix your useless towers once and for all !!!!!!!!

0
Replies (12)
Cell C
Cell C's reply20 Jan 2023, 14:50
Official
Dear Shandre Goliath,

Thank you for contacting Cell C.

Kindly receive our sincerest apologies for the unpleasant experience and the inconvenience caused thus far. 

Please provide us with the Cell C number impacted so that we can assist.

Regards
^TM 

Best regards,

SG
Shandre G's update20 Jan 2023, 15:41
Reviewer Update
My number is ***. I reside in Somerset East - Eastern Cape. This happens every month. Please fix your towers!!!!!
SG
Shandre G's update20 Jan 2023, 15:42
Reviewer Update
You won't get me on that number obviously. You can dial - ***
Cell C
Cell C's reply20 Jan 2023, 15:49
Official
We'll be in touch.

^NH

Best regards,

SG
Shandre G's update20 Jan 2023, 17:00
Reviewer Update
Can you contact me as a matter of urgency? As I am going to post my complaint on social media too. I can't wait 2 days for your phone call !
SG
Shandre G's update21 Jan 2023, 07:20
Reviewer Update
People of South Africa never get a Cell C cellphone contract. Their infrastructure is the worst especially where I stay. Vodacom and Telkom never have issues

Cell C employees are *********** they don't return calls. Every month their network is down. Cell C is the worst network provider in the world. I regret the day I got a Cell C contract
Cell C
Cell C's reply21 Jan 2023, 13:41
Official
Hi Shandre Goliath

Our team will make contact with you as soon as possible. 

^MP 

Best regards,

Cell C
Cell C's reply21 Jan 2023, 13:44
Official
Good day Shandre,

Thank you for getting in touch with us.

We have escalated the matter to our Network Department who will be in contact with you.

^NZ

Best regards,

SG
Shandre G's update23 Jan 2023, 06:21
Reviewer Update
I am still waiting for your network department to call me. Can they please call me as a matter of urgency!!!! Every month it's the same issue with Cell C.

Why can't you fix your towers to prevent this from happening ever again???

You are just as bad as Eskom if not worse!!!
Cell C
Cell C's reply23 Jan 2023, 07:04
Official
Good day Shandre

Thank you for reaching out.
The team will be in touch to assist. 

 ^NH

Best regards,

SG
Shandre G's update23 Jan 2023, 07:51
Reviewer Update
You keep saying they will be in touch. Yet no one calls me. I have been without coverage for an entire weekend. I couldn't make or receive calls.

This Cell C cellphone number is my only number. Today again I have no network coverage.

Should I have an emergency I won't be able to make a phone call.

Cell C is the worst cellphone network in the world.


Cell C
Cell C's reply23 Jan 2023, 07:58
Official
Your matter was escalated to the network team , you will be assisted accordingly.

^NH

Best regards,