1 reviews | Active since Nov 2018
Cell C's unprofessional behaviour at it again..... How do you suspend a prepaid cellphone account because a router contract is in arrears.... These 2 are totally separate accounts. This is *******.
Once again I have to fight with this netowrk operator who have suspened my PREPAID account on reasons uncalled for. I have 1 contract with Cell C for a router and data which I am well aware is in arrears for 2 months and is suspended (obviously). How does 1 contract affect a separate prepaid account? This is not in the contract that if you fail to pay for one contract it affects your prepaid account, nobody even cared to say anything. These accounts are not joined accounts and therefore cannot be both suspended due to the other. These 2 things are separate. You do not punish both your kids when only one is at fault, its simple logic. This is unprofessional behaviour. Maybe I need to change to another network. I can never get satisfied with this Cell C network. They are very unprofessional.
We will get one of our team members to assist. Do expect communication.
Regards
Cell C | PN
We will get one of our team members to assist. Do expect communication.
Regards
Cell C | PN
We've forwarded your compliment to Moses and his superior.
Enjoy your day.
Regards
Cell C | PN
We've forwarded your compliment to Moses and his superior.
Enjoy your day.
Regards
Cell C | PN
