Cell C’s terrible service

I have had amazing service from Cell C when I app**** for my fiber package, but now I’ve realized that once sells is done, the post service is terrible. I’ve been trying to call their support team for weeks now, I sit waiting until my airtime cuts and do this repetitively. Once realizing my call won’t be answered, I tried sending an email explaining my situation and I got a computerized reply stating that a consultant will get back to me.. It’s been days now, and I need to move my line before this weekend, but thanks to never getting back to me, I will cancel my subscription.