Cell C's order system systems are badly broken.

Cell C's staff don't know how to speak English, they constantly say to one "May you please do x y z", heaven only knows where they learned that choice bit of English. If I hear that phrase once more I'll lose it. If you are going to pretend to speak English then pretend to speak it correctly. Anyway in a nutshell I am due for an upgrade, there's a particular phone ( a relatively common phone I might add ) that I want that ( surprise ) Cell C does not have in stock ( what is it with SA companies and their inability to manage stock properly ). Believe it or not Cell C's systems are so primitive they can't even process an upgrade order for a phone that they don't have in stock. Really ? One would think one could at least place the order and then have Cell C fulfil the order when they get stock but NO nothing as sophisticated as that for Cell C customers. Instead, one has to keep phoning back until as such time as the deadheads at Cell C actually have stock and can assist one. Why am I not surprised that a brain dead organisation such as Cell C can't do something as simple as that ? South African companies' service gets worse and worse and they have the audacity to expect us to keep paying all the while receiving such ghastly service. If I hadn't tried all the service providers in SA and found them all equally bad I would most definitely change provider. Cell C sucks big time.