1 reviews | Active since Dec 2021
Cell C's horrible service and Empty Promises. Lies, unprofessional staff, depriving me of my rights and robbing me of my money.
Good morning. I have nowhere else to report this and I have had numerous calls with Cell C call Centre Managers, went into branches, had to endure endless promises of my line not being cut off and my payment allocations being made in order for my account reflect accurately. I have even opted to pay my account via EFT since my debit orders started varying from the above timeframe. I have submitted proof of payment for the past 6 months now, but to no avail. My store consultant I deal with is embarrassed to take my calls even. My experience to date has been horrible and I feel I am being deprived from my rights in terms of our agreement. The impact of this is not only personal, but also impacts my professional life. I use my phone number for Business and personal. This my last approach of being heard and hoping to have my account restored, before I venture to the applicable court. I have been paying for contracts I did not have full use off and Cell C just don't care.
