KC
Kelvin C
1 reviews | Active since Jul 2018
05 Oct 2020, 16:34
Cell C's heartless, Unkind and cruel attitude towards its Clients.
Cellc responded to my complaint after 2 days of my posting about their poor service.
However, Cellc have even failed to allocated the money they deducted from my account on 30th September 2020 up to now 04 October 2020. They are, instead, asking me to send them a bank statement and not a transaction history in order for them to allocate the money they debited from the account but they fully know that the full statement that woupd include end of September transactions will only be available after a month or so, meaning they will only open my lines once they see the statement and that would be a month from my initial complaint.
I say Cellc are heartless and unkind company with no Ubuntu at all.
Helpful (0)
Replies (1)0
Replies (1)Cell C's replyOfficial
05 Oct 2020, 18:08Hi Kelvin
We care and value all our customers.
Kindly note that this matter will be escalated for further assistance.
Do expect communication.
^PN
We care and value all our customers.
Kindly note that this matter will be escalated for further assistance.
Do expect communication.
^PN
Cell C's reply05 Oct 2020, 18:08
Official
Hi Kelvin
We care and value all our customers.
Kindly note that this matter will be escalated for further assistance.
Do expect communication.
^PN
We care and value all our customers.
Kindly note that this matter will be escalated for further assistance.
Do expect communication.
^PN
