Cell c's breach of contract and poor treatment.

My account is up to date but cell c keeps suspending my line to the point where I am unable to make calls including calls to cell c. They have been suspending my line every day for the last month and I have to keep phoning them to reconnect it. When I phone them they tell me that my account is up to date and that it is a mistake.

I have been a customer for over six years and I can't believe how I am being treated as a paying customer.

They keep telling me that the complaint has been escalated but every time I phone they say that there is no record of the escelation and no one ever gets back to me. They just suspend my line every single day without fail. I have to take so much time out of my day to phone them to reconnect me and no one seems to care. They are in breach of contract because I am paying for a service that I am not receiving. If I don't get this matter sorted then I will have to refer it to the ombudsman for further investigation because they refuse to end my contract but they also don't give me the service that I am paying for.

Cell c does not care about its customers!!!!!!!