1 reviews | Active since Nov 2018
Cell contracts stay away - they rob you of your hard earned money
I have a contract with Cell C which I am having great difficulty in cancelling. The reason why i want nothing to do with them is that I have noticed how they are robbing me of data that I dont use. i decided for the last year to put my contract phone in my cupboard until the contract expires, only to notice that i am charged for calls made as well as data used even though the phone was not active. I used another phone with prepaid. Now its time to cancel and i am told i have to give two months notice. After the 3 call....as i have given notice three times...the first month was 2 months ago and it was too early the 2nd month Im told there was no request for cancellation. now I eventually got it cancelled, and the last day is the 10th of Dec. Low and behold. I have to pay for services for the whole of Dec because my payment date is the last day of each month. I enquired why I dont pay until Dec 10 and its just a no no. I get transferred all over the show. Over and above your service that sucks, you are the biggest ****** and rob us of our hard earned salaries. i will never ever have anything to do with cell C again and am going to Wendy Knowles at the consumer council too. Your staff are illiterate and dont bother to accommodate.
We have referred this matter to one of our team members for assistance. Do expect communication.
Cell C | PN
We have referred this matter to one of our team members for assistance. Do expect communication.
Cell C | PN
Regards
Cell C | PN
Regards
Cell C | PN
