cell contract NOT per quote

This story starts on October 2015. My first contact I received a quote and a promise of delivery of a J1 cell phone. I then realised that a J1 wont suit me so it was cancelled. On 13/10/2015 Kabelo Maponya quoted me for a Samsung J500f Galaxy J5 Dual Sim Lte Black on EPIC 100 Top Up at R205.32 pm x 24, my old mtn pay-as-you-go number to be ported to Cell C. At the time no stock on the J5 but I elected to wait a little. <br> On 22/10/2015 I got email from Phindiwe Xaba, Thank you for choosing Cell C. Please use the following button to track the status of your order. <br> By December this cell phone had not yet arrived. I enquired from Phindiwe Xaba and a no stock situation I was offered a A3 which is not a J5. Eventually the J5 arrived on 28/12/2015 and it seems there is a price hike which is now R219 per month. I have asked for all this to be corrected and nothing has happened.<br> My number is not ported and now Phindiwe is no longer replying to email. <br> I am not happy since I dont think making customers wait for just to inflate a price is good business. Also no good to me if I cant keep the same number.