Cell contract never end. Bad service ever.

Cell C does not want to cancel contract, they would debit your account deliberately even after your contract with them has expired. According to them the customer must cancel the contract after signing for a 24 month contract.

It is just a silly way of making and milking people's money simple because try know they have muscles. If I signed a 24 month contract why must I be charged extra simple because they are waiting for me to cancel the contract, they don't even remind the customer that the contract is about to expire so that one should decide whether to continue with them or not. This is just a greedy ****.

My contract ended on the 1st of June 2025 and they debited double the amount for May which is R675.00 my initial contract with was R309.00 they claim they debited double the amount because I didn't send them a month notice to say my contract is expiring on the 1st of June. I eventually send them the email on the 17th of July 2025and they responded to say my contract will end on the 17 of August 2025. Come end of August they debit R819.00. End of July they debited R780 and they claim that they also included an amount of R70.00 for debit failure. Come August again they say they added R70.00 for debit failure that occured in in June. They say end of August I was paying for July, End of July I was paying for June, End of June I was paying for May. During May Month my contract was still active and the special that I was paying for was still active but they debited double and claim that I was supposed to send a notice to them.

Can Cell treat their customers with dignity and respect that they deserve. This is just a disrespect digging into someone else's account they way you wish.

I am very unhappy and they have lost a customer in me.