Cell connect first suspended my account and I must pay R460

Item: Cell C
Rating: 1
Author: Terry T

Cell connect first suspended my account and I must pay R460. Before I get their service. Now they want to bill me for R1096 for services I did not use.

Helpful (0)

Replies (1)

Cell C's replyOfficial

12 Jan 2026, 14:41

Dear Terry,

Thank you for contacting us.

We are sorry to hear about your experience and understand your concern regarding the charges reflected on your account. To enable us to escalate this matter to the relevant team for a full investigation, we kindly ask that you provide your ID number via private message. Once received, we will proceed with reviewing your account.

We look forward to assisting you further.

Regards,
Cell C | GN

Cell C's reply12 Jan 2026, 14:41

Official