DN
Dieter N
1 reviews | Active since Jan 2016
28 Jan 2025, 16:16
Cell C.....leave ME!
Despite deregistering for their desperate marketing texts, I receive texts almost daily for various subscription services. I have called their call centre too. Are you hoping to get me suckered into one of your "subscription services"??? Are you not happy that I'm buying airtime and using your network? Cell C....please leave me alone!
Helpful (0)
Replies (7)0
Replies (7)
Cell C's replyOfficial
28 Jan 2025, 16:44Dear Dieter Nel,
We sincerely apologize for the inconvenience and frustration you've experienced with receiving unwanted marketing texts despite deregistering. This is not the experience we aim to provide, and we understand your concern.
We take your feedback seriously and will investigate this matter to ensure that your deregistration is properly processed and that no further unsolicited messages are sent to you. We also appreciate your continued support by purchasing airtime and using our network.
One of our consultants will be in touch as soon as the process has been completed.
Regards
Cell C | DA
We sincerely apologize for the inconvenience and frustration you've experienced with receiving unwanted marketing texts despite deregistering. This is not the experience we aim to provide, and we understand your concern.
We take your feedback seriously and will investigate this matter to ensure that your deregistration is properly processed and that no further unsolicited messages are sent to you. We also appreciate your continued support by purchasing airtime and using our network.
One of our consultants will be in touch as soon as the process has been completed.
Regards
Cell C | DA
Best regards,
Cell C's reply28 Jan 2025, 16:44
Official
Dear Dieter Nel,
We sincerely apologize for the inconvenience and frustration you've experienced with receiving unwanted marketing texts despite deregistering. This is not the experience we aim to provide, and we understand your concern.
We take your feedback seriously and will investigate this matter to ensure that your deregistration is properly processed and that no further unsolicited messages are sent to you. We also appreciate your continued support by purchasing airtime and using our network.
One of our consultants will be in touch as soon as the process has been completed.
Regards
Cell C | DA
We sincerely apologize for the inconvenience and frustration you've experienced with receiving unwanted marketing texts despite deregistering. This is not the experience we aim to provide, and we understand your concern.
We take your feedback seriously and will investigate this matter to ensure that your deregistration is properly processed and that no further unsolicited messages are sent to you. We also appreciate your continued support by purchasing airtime and using our network.
One of our consultants will be in touch as soon as the process has been completed.
Regards
Cell C | DA
Best regards,
DN
Dieter N's updateReviewer Update
28 Jan 2025, 16:51Looking forward to a positive result this time. Thank you.
DN
Dieter N's update28 Jan 2025, 16:51
Reviewer Update
Looking forward to a positive result this time. Thank you.
Cell C's replyOfficial
28 Jan 2025, 16:55Thank you for your patience and understanding. We are committed to ensuring a positive resolution and will do our best to address your concerns promptly.Should you need any further assistance, please feel free to reach out.
Cell C | DA
Cell C | DA
Best regards,
Cell C's reply28 Jan 2025, 16:55
Official
Thank you for your patience and understanding. We are committed to ensuring a positive resolution and will do our best to address your concerns promptly.Should you need any further assistance, please feel free to reach out.
Cell C | DA
Cell C | DA
Best regards,
Cell C's replyOfficial
28 Jan 2025, 18:41Our team attempted to reach you on *** in order to provide feedback, with no success.
However, they have confirmed that your number has been removed from all SMS marketing lists. Kindly note that this process takes up to 24 hours to complete.
Cell C | DA
However, they have confirmed that your number has been removed from all SMS marketing lists. Kindly note that this process takes up to 24 hours to complete.
Cell C | DA
Best regards,
Cell C's reply28 Jan 2025, 18:41
Official
Our team attempted to reach you on *** in order to provide feedback, with no success.
However, they have confirmed that your number has been removed from all SMS marketing lists. Kindly note that this process takes up to 24 hours to complete.
Cell C | DA
However, they have confirmed that your number has been removed from all SMS marketing lists. Kindly note that this process takes up to 24 hours to complete.
Cell C | DA
Best regards,
DN
Dieter N's updateReviewer Update
11 Feb 2025, 13:15I have been unable to take your calls as you're calling at inconvenient times. I have no compunction of speaking to your call centre anyway. Just stop sending me your marketing, which I AM STILL RECEIVING! You're incorrigible.
DN
Dieter N's update11 Feb 2025, 13:15
Reviewer Update
I have been unable to take your calls as you're calling at inconvenient times. I have no compunction of speaking to your call centre anyway. Just stop sending me your marketing, which I AM STILL RECEIVING! You're incorrigible.
DN
Dieter N's updateReviewer Update
11 Feb 2025, 13:17I have screenshots, but am unable to upload them here.
DN
Dieter N's update11 Feb 2025, 13:17
Reviewer Update
I have screenshots, but am unable to upload them here.
Cell C's replyOfficial
11 Feb 2025, 13:43Dear Dieter Nel
Thank you for contacting us.
We sincerely apologize for any inconvenience this may have caused. Rest assured, we will follow up on this matter and promptly remove your number from our marketing database
Cell C | NT
Thank you for contacting us.
We sincerely apologize for any inconvenience this may have caused. Rest assured, we will follow up on this matter and promptly remove your number from our marketing database
Cell C | NT
Best regards,
Cell C's reply11 Feb 2025, 13:43
Official
Dear Dieter Nel
Thank you for contacting us.
We sincerely apologize for any inconvenience this may have caused. Rest assured, we will follow up on this matter and promptly remove your number from our marketing database
Cell C | NT
Thank you for contacting us.
We sincerely apologize for any inconvenience this may have caused. Rest assured, we will follow up on this matter and promptly remove your number from our marketing database
Cell C | NT
Best regards,