CELL CCSURANCE!!! STILL BEING BILLED!! NOTHING RESOLVED!! LINE STILL SUSPENDED!!!!!!!!

Yet again Cell C and CSurance have not resolved my query. I am still being billed for CSurance which was cancelled on the 8th of Nov - there is a voice recoding which PROVES this - and now my account has been suspened because it is showing in arrears which it is NOT. This is affecting my job as I cannot make ANY CALLS. I have been battling with this for TWO WEEKS now and I am jumping from consultant to consultant doing THEIR JOB FOR THEM!! IT IS TOTALLY UNACCEPTABLE THAT THIS CANNOT BE RESOLVED AND I REFUSE TO STILL PAY DEVICE INSURANCE WHICH WAS CANCELLED ON THE 8TH OF NOVEMBER!!