Cell C.contract

This is the worst service I've ever experienced anywhere. Celk C Call centre contacted me first re data etc Then re a new phone. As I knew I was due for a upgrade ,I ask the lady to go ahead. With the delivery of the new phone, also e new simcard was delivered. I told her I don't want a 3rd number or a 3rd contracr. She told me to give it to someone else, but I 'll still be liable for the contract. In the meantime I spoke to Clive at the call centre on 16 September.***. Feedback, to take +- 5 working days to cancel the 3rd contract. No joy.i went into Cell C , Somerset Mall. Very helpful,wenr out of their way to help me, to cancel the contract. Mark, Cleo send emails. Last one on 30 October 2019. On 9 November a guy called Kenny phoned me and thank me for being a loyal Cell C customer . When I mentioned my problem with Cell C he said there is nothing on the system. Today,11 Nivember, I went to Cell C Somerset Mall again. On their system their email to Head Office is listed. ( ***)Cleo tried to call them,being transfer and then cut off. Same happened to me when I've tried io speak to a Supervisor. No one is being to help me in this matter.