Cell CANCELATION DEPARTMENT still haven't cancelled my contracts since August 2019

I've been a loyal Cell C client for many years.I had to cancel my contracts as I moved abroad.

My contracts that I canceled last year in August are still being deducted from my SA bank account.

I phoned and requested in August 2019 that my contracts need to be canceled as I was in the process of moving abroad. In August 2019 after the cancelation request, I even transferred R 2683,93 the cancelation amount left on my contract to CellC. I only recently noticed that Cell C still continued to deduct the amount of R905.84 from September- April 2020 (8 months). That brings the total to approximately R 7246,72 wrongfully deducted from my account.

I contacted Cell C in April and Shamona Gappoo responded. I still have not received any response on my last email to her from the 17th of April. Cell C still took more money for the month of May and June. How can I finally resolve this issue??? And when will you refund the wrongfully deducted money?

Please Contact me via email as I don't have a South African number anymore!

Monique